Novo Hotel

📍 Location and contact

🕒 Opening hours: For guests arriving after midnight, the hotel provides a self check-in system via a kiosk available from 00:00 hours. This allows pilgrims and travellers to complete the check-in process independently and securely.

  • Reception: open 24 hours, with staff available to assist guests at any time of the day or night.
  • Check-in: from 13:00.
  • Check-out: until 12:00 noon.

🗣 Languages spoken: Hotel Novo Ponferrada has multilingual staff available 24 hours a day, allowing assistance for guests of various nationalities. Although it is not specified on its official website, it is common for reception staff in hotels in the region to have knowledge of English and Spanish, and possibly other European languages.

💶 Rates: Standard double room from €41

🛏️ Capacity: Hotel Novo Ponferrada has a total capacity of 91 places distributed across 50 rooms. 

🏠 Facilities and services: 

  • The distribution consists of 9 single rooms, 41 double rooms and 9 extra beds available to adapt to guests’ needs.
  • Services: air conditioning and heating in the rooms, satellite television, free Wi-Fi, private bathroom with toiletries, lift, bar-café, garage and private parking, garden and terrace, 24-hour reception, adapted for people with reduced mobility, credit cards accepted.
  • This accommodation is ideal for pilgrims of the Camino de Santiago, tourists and travellers seeking a comfortable and accessible stay in Ponferrada.

♿Accessibility: Hotel Novo Ponferrada does not provide specific information on its official website regarding accessibility for people with reduced mobility. Although it is mentioned that the hotel has a lift and air conditioning in the rooms, features such as adapted bathrooms or barrier-free access are not detailed.