1. GENERAL INFORMATION
This website (hereinafter the “Website”) is owned by:
PONFERRADA CITY COUNCIL
Tax ID: P2411800B
Plaza Ayuntamiento, 1. 24401 Ponferrada (León), Spain
Telephone: +34 987 446 600
Email: buzon@ponferrada.org
Website domains: turismoponferrada.com and turismoponferrada.es
This Website has been created by Ponferrada City Council (hereinafter, the Council) in order to bring the institution closer to citizens, providing information about its structure and operation and offering the possibility of carrying out electronic procedures with the Council.
2. CONTENT
The information contained on the Website is current as of the date of its latest update. The Council reserves the right to update, modify or remove such information and may limit or deny access to the Website. Likewise, it may introduce changes or modifications at any time without prior notice.
Formal or numerical errors that may appear within the Website content, resulting from incomplete or defective maintenance or updating, shall not be considered misleading advertising. The Council undertakes to correct such errors as soon as they become known.
3. TERMS AND CONDITIONS
Access to this Website implies knowledge and acceptance of the following legal notices, conditions and terms of use.
The Council reserves the right to amend these terms unilaterally. Any modification shall be duly announced and shall take effect upon publication.
Lawful Use
Users undertake to use this Website lawfully and not to engage in activities that infringe the rights of the Council or third parties or that may damage, disable, overload or impair the Website.
In particular, the following are prohibited:
– Any infringement of third-party rights (privacy, image rights, intellectual and industrial property, etc.).
– Sending unsolicited advertising (spam) using Website content.
– Introducing viruses or harmful software that may damage the Website or its systems.
Content Use
Users must refrain from obtaining Website content through means other than those provided or commonly used on the Internet, provided such means do not pose a risk to the service.
4. LIABILITY
Users shall be solely responsible for any infringement committed through improper use of the Website.
The Council shall not be liable for damages arising from external interferences, interruptions, viruses, telephone faults, Internet overloads or similar causes beyond its control.
The Council does not guarantee the accuracy of third-party content appearing on the Website.
The Council shall not be responsible for external links. Such links do not imply any relationship. The Council may remove links at any time.
The Council declines liability for third-party cookies or typographical errors.
5. INTELLECTUAL PROPERTY
All reproduction, distribution, transformation and public communication rights belong to the Council. All Website elements are protected under applicable legislation.
Use is strictly limited to personal and private purposes. Commercial use is prohibited.
Any unauthorised use may give rise to civil or criminal proceedings.
6. REQUEST FOR SERVICES PROVIDED THROUGH THE WEBSITE
Contact forms require the provision of personal data necessary for the requested service. Such data will be incorporated into a file under the responsibility of Ponferrada City Council and processed in accordance with our Privacy Policy.
Users are responsible for ensuring that data provided is accurate and up to date.
7. SECURITY MEASURES
The Council has implemented organisational, technical and legal measures required under applicable legislation to ensure system security and data integrity.
8. DATA PROTECTION
Please consult our Privacy Policy via the corresponding link.
9. SOCIAL MEDIA PLUGINS
The Website integrates plugins from social networks such as Facebook, Twitter and Instagram.
If you are logged into a social network while visiting the Website, clicking on a plugin may transmit information to that network.
If you do not wish your data to be collected, please log out before visiting the Website and review the relevant privacy policies.
Last updated: 12/02/2026